Privacy Policy.

1. Introduction

EcoUmbrix ("we", "our", "us") is committed to protecting the privacy of individuals who use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use an EcoUmbrix station.

2. Information We Collect

We may collect the following types of information:

a) Payment Information

• Information required to process transactions.
• Payments are processed through secure third-party providers.
• EcoUmbrix does not store full credit card details.

b) Usage Information

• Date and time of rentals.
• Station used.
• Duration of use.

c) Technical Information

• IP address (where applicable).
• Device or connection data.

3. Use of Information

We use collected information to:

• Process payments.
• Provide, operate, and improve our services.
• Ensure proper functioning of stations.
• Prevent fraud, misuse, or unauthorized activity.
• Respond to user inquiries.

4. Sharing of Information

We may share information with:

a) Service Providers

• Payment processors (e.g., Stripe, Square).
• Technology and infrastructure providers.

b) Legal Authorities

• When required by law or competent authorities.

We do not sell personal information.

5. Data Retention

We retain personal information only for as long as necessary:

• To provide our services.
• To comply with legal obligations.
• To resolve disputes and enforce agreements.

6. Data Security

EcoUmbrix implements reasonable safeguards to protect your information, including:

• Secure systems and infrastructure.
• Restricted access to sensitive data.
• Use of industry-compliant service providers.

7. Your Rights (Quebec / Canada)

In accordance with applicable laws (including Quebec Law 25), you have the right to:

• Access your personal information.
• Request corrections.
• Withdraw your consent (subject to legal and operational limitations).

8. Cookies and Similar Technologies

If a website or application is used, cookies or similar technologies may be used to:

• Improve user experience.
• Analyze service usage.

9. Environmental Transparency

EcoUmbrix allocates 10% of revenue from each rental to plastic recovery initiatives, including partnerships such as Plastic Bank. No personal data is used for environmental initiatives.

10. Changes to This Policy

EcoUmbrix reserves the right to update or modify this Privacy Policy at any time. The version in effect is the one published at the time of service use.

11. Person Responsible for Personal Information

In accordance with Quebec Law 25, EcoUmbrix has designated a person responsible for personal information: Name: Benjamin Laverdure, Email: laverdureben@hotmail.ca

12. Contact

For any questions regarding this Privacy Policy or your personal data, please contact: Email: laverdureben@hotmail.ca